This is a program, for all of our VISA® Debit Cardholders, designed to monitor unusual activity on your VISA® Debit Card in an effort to protect you against things such as fraud, identity theft and scams.
FraudWatch Plus evaluates your purchase history and fraud patterns to identify uncharacteristic activity on your card. If fraud is detected, you will be contacted directly by their support team who will introduce themselves as ‘Fraud Prevention Services’. If they are not able to reach you, depending on the type of activity that has occurred, they may deactivate the card.
For this program to work effectively we ask you do the following:
- Make sure F&M Bank always has a current phone number for you. We can add multiple phone numbers to the system.
- If you will be making any kind of purchases you normally would not, please let us know.
- If you will be going out of state or out of the country for a period of time, it is very important to alert us to the dates you will be gone.
We will pass this information on to FraudWatch Plus, so they will be aware of this type of card activity and save you from being contacted.
Stop by to open your new checking account with a debit card today! Plus, read about things to remember about your debit card, security tips regarding your debit card and how to report a stolen or lost debit card.
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